Call Handling

Placing a Call:

• Press Call button before or after dialing

Answering a Call:

• Press Call button

End a Call:

• Press Call Button

Placing a call on Hold

• Press the Hold softkey

Returning to Call on Hold

• Press the Resume softkey

Muting Your Phone

• Press Mute button

Transferring a Call:

• Press Trnsfr softkey
• Dial the number you want to transfer to.
• Press Trnsfr softkey to transfer the call Or press End call to hang up
• Press Resume softkey to reconnect to the caller and cancel transfer

Conference Handling

Conference up to 7 Parties:

• From a connected call, press Conf softkey
• Enter the participant’s phone number.
• Wait for Call to connect
• Press Conf softkey again to add the participant to your call
• Repeat to add additional participants

Join Two Separate Calls on the Conference Phone

If you have a single call or conference call in progress and someone calls INTO your conference phone line and you would like to Join them in the conference call, follow the below steps.

• When the conference phone rings on the incoming call, Press ANSWER
  • This will immediately put the other line/conf call on Hold.
• When ready to join the new caller to the conference...
  • Press CONF > then Press MORE > then Press > CALLS
• Select the call you want to join > then Press CONF again
  • Now all parties should be joined to the conference

**Note to swap between the two lines that are not yet conferenced, you can press the SWAP softkey

Viewing Conference Participants

• While in a conference, press ConfList softkey to view list of participants
• Highlight the participant that you want to remove and press Remove softkey.