Moravian Alert FAQ

Sign up or Sign in to Moravian Alert from AMOS: Subscriber Questions (students, faculty, staff, etc.)

Q: What is Moravian Alert?
A: Moravian Alert gives you info on the go™. Sign up and then receive up-to-date school information for closures and emergencies.

Q: How do I sign up or check the status of my account for Moravian Alert alerts?
A: If you are a student or employee, please visit login.moravian.edu. Select AMOS and select Moravian Alert on the left-hand side. The Moravian Alert system is completely separate from your Moravian credentials.  You can either update or sign up with your personal telephone number etc. The username is assigned by Omnilert and the password is chosen by the user.

Q: Will this cost me anything?
A: Standard text message charges may apply from your wireless provider, depending on your text message plan. 

Q: Can I change my contact preferences?
A: Yes. You can change your account settings to add different email addresses or phone numbers.

Q: How do I opt-out (remove myself) from receiving Moravian Alerts?
A: Please log into your account to opt out of Moravian Alert alerts for your school. You may opt out of email alerts only, SMS alerts only, or the entire service. If you cannot log into your account, you can simply reply to any text message from us with the word "STOP" and only the word "STOP".

Q: Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?
A: NO. Moravian Alert enforces a ZERO SPAM policy which prohibits unsolicited messages, and Moravian Alert does not sell the contact information of our subscribers to third-party marketers.

Q: Does your service work on multiple cell phone networks?
A: Yes. Moravian Alert is a cross-carrier service

Q: Do I need to install software on my phone?
A: NO. Moravian Alert uses the industry standard SMS text messaging protocol to send messages to your phone. Your mobile phone plan will need to accept text messages to work properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User tries to log into e2campus and get an error message account is "unvalidated". Call admin team to delete the account so the user can go through the signup process again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Details

Article ID: 11000
Created
Wed 2/14/24 8:39 AM
Modified
Wed 2/14/24 9:30 AM