HoundNet WiFi - Support Information

What is HoundNet?

HoundNet is Moravian University's personal WiFi network designed specifically for campus housing residents. It allows you to connect your personal devices and smart home equipment (like smart TVs, speakers, gaming consoles, Roku/Firestick devices, smart bulbs, and other IoT gadgets) to a secure, isolated network while living on campus.

Key Benefits:
  • Connect all of personal devices without affecting your primary network connection
  • Isolated network - only you can access and control your devices
  • Secure connection for your smart home devices
  • No need to register each device individually

What is HoundNet Used For?

HoundNet is perfect for connecting devices that don't support your primary university network credentials:

  • Entertainment Devices: Smart TVs, streaming devices (Roku, Firestick, Apple TV), gaming consoles
  • Smart Home Devices: Smart speakers (Alexa, Google Home), smart bulbs, smart plugs, smart displays, Chromecast devices
  • IoT Devices: Security cameras, doorbells, fitness trackers, and other Internet of Things devices
  • Personal Devices: Any device you want to keep separate from your primary network connection

How Do I Get Started?

  1. Visit the HoundNet setup page (houndnet.moravian.edu) (requires Moravian University login)
  2. Sign in with your Moravian credentials
  3. View or generate your unique HoundNet passcode
  4. Connect your devices using:
    • Network Name (SSID): HoundNet
    • Password: Your unique passcode (shown on the setup page)

Managing Your HoundNet Passcode

You can manage your HoundNet passcode through the setup portal:

  • View Your Passcode: See your current passcode and generate a QR code for easy device connection
  • Replace Your Passcode: Generate a new passcode if you suspect it's been compromised or want to change it
  • View Connected Devices: See a list of devices currently using your passcode (shows devices connected in the last 2 hours)
Security Note: If you see unexpected devices connected to your HoundNet network, you should immediately replace your passcode to prevent unauthorized access.

Frequently Asked Questions

Do I need a separate account for HoundNet?

No, HoundNet uses your existing Moravian University credentials. Simply sign in with your regular university username and password.

Can I use HoundNet off-campus?

No, HoundNet is only available on Moravian University's campus, specifically in campus housing locations.

How many devices can I connect?

There is no hard limit on the number of devices you can connect to HoundNet. Connect as many devices as you need.

What if I forget my passcode?

You can always view your current passcode by logging into the HoundNet setup page. If needed, you can also generate a new passcode.

Does replacing my passcode disconnect my devices?

Yes. When you replace your passcode, all devices currently connected using the old passcode will be disconnected. You'll need to reconnect them using the new passcode.

Can other students see my devices?

No. Each student has their own isolated network. Your devices are only visible to you and cannot be accessed by other users.

What if I'm having trouble connecting a device?

Try these troubleshooting steps:

  1. Verify you're using the correct network name: HoundNet
  2. Ensure you're entering the correct passcode (case-sensitive)
  3. Try disconnecting and reconnecting the device
  4. Restart the device if it continues to have issues
  5. Contact IT Support if problems persist

Is HoundNet monitored?

Yes. All activity on HoundNet is subject to Moravian University's Acceptable Use Policy and may be monitored in accordance with campus IT and security guidelines.

Need Additional Help?

If you have questions or need assistance with HoundNet, please contact:

  • IT Support: Contact the Moravian University IT Help Desk at help@moravian.edu or 610-861-1500
  • Hours: Check the IT Department website for current support hours
  • Emergency: For urgent issues, contact IT Support directly
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