No Video on Podium Screen or Lock Icon shows on Screen

Issue: No video on the podium monitor, the user pushes a few buttons on the monitor and it shows a "lock icon".

Buttons are locked on purpose.

Verify the HDMI cable on the back of the monitor is securely plugged into HDMI 1.
If the cable is plugged in and still an issue contact the IT Help Desk: x1500

lock icon

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