Cisco 8831 Conference Phone

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Call Handling

Placing a Call:

  • Press Call button before or after dialing

Answering a Call:

  • Press Call button

End a Call:

  • Press Call Button

Placing a call on Hold

  • Press the Hold softkey

Returning to Call on Hold

  • Press the Resume softkey

Muting Your Phone

  • Press Mute button

Transferring a Call:

  • Press Trnsfr softkey
  • Dial the number you want to transfer to.
  • Press Trnsfr softkey to transfer the call Or press End call to hang up
  • Press Resume softkey to reconnect to the caller and cancel transfer

Conference Handling

Conference up to 7 Parties:

  • From a connected call, press Conf softkey
  • Enter the participant’s phone number.
  • Wait for Call to connect
  • Press Conf softkey again to add the participant to your call
  • Repeat to add additional participants

Join Two Separate Calls on the Conference Phone

If you have a single call or conference call in progress and someone calls INTO your conference phone line and you would like to Join them in the conference call, follow the below steps.

  • When the conference phone rings on the incoming call, Press ANSWER
    • This will immediately put the other line/conf call on Hold.
  • When ready to join the new caller to the conference...
    • Press CONF > then Press MORE > then Press > CALLS
  • Select the call you want to join > then Press CONF again
    • Now all parties should be joined to the conference

**Note to swap between the two lines that are not yet conferenced, you can press the SWAP softkey

Viewing Conference Participants

  • While in a conference, press ConfList softkey to view list of participants
  • Highlight the participant that you want to remove and press Remove softkey.

 

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Details

Article ID: 4665
Created
Tue 5/2/23 12:40 PM
Modified
Tue 5/9/23 1:37 PM